Privacy Policy - Hoofflix

1. Introduction

Hoofflix ("we", "our", "us") is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and share your information when you use our platform. We comply with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

2. Information We Collect

We collect the following types of information:

Account information: Name, email address, and password when you register
Payment information: Processed securely by Stripe; we do not store card details
Usage data: Course progress, watch history, and learning activity
Device information: Browser type, IP address, and device type for analytics
Communications: Messages you send to our support team

3. How We Use Your Information

To provide and maintain our Service
To process payments and manage subscriptions
To track your learning progress and issue certificates
To send you important account notifications
To improve our platform and content
To respond to your support requests

4. Data Sharing

We do not sell your personal data. We share information only with:

Stripe: For payment processing
Vimeo: For video hosting and delivery
Sentry: For error tracking and platform stability
Law enforcement: When required by law

5. Data Retention

We retain your personal data for as long as your account is active. If you delete your account, we will remove your personal data within 30 days, except where we are required to retain it for legal or regulatory purposes.

6. Your Rights

Under UK GDPR, you have the right to:

Access your personal data
Rectify inaccurate data
Request deletion of your data
Restrict or object to processing
Data portability
Withdraw consent at any time

To exercise any of these rights, contact us at privacy@hoofflix.co.uk.

7. Cookies

We use essential cookies for authentication and session management. For more details, see our Cookie Policy.

8. Contact

For privacy-related enquiries, contact us at privacy@hoofflix.co.uk.